IGNOU| ORGANISATION THEORY AND BEHAVIOUR (MCO - 01)| QUESTION PAPER – (DEC - 2023)| (M.COM)| ENGLISH MEDIUM
MASTER OF COMMERCE (M.Com)
Term-End Examination
December - 2023
MCO-01
ORGANISATION THEORY AND BEHAVIOUR
Time: 3 Hours
Maximum Marks: 100
Note: (i) Attempt any five questions.
(ii) All
questions carry equal marks.
हिंदी माध्यम: यहां क्लिक करें
1. “Classical theory of organisation was developed in three streams: Bureaucracy, Administrative Theory and Scientific Management.” In the light of the statement, explain classical theory of organisation. 20
2. Discuss the components of organisation structure. Explain how
do they help in smooth functioning of organisation. 10+10
3. Describe the process of perception. Also discuss the factors
influencing perception. 10+10
4. Explain various causes of intra-organisational factors causing
stress. Cite few examples. 20
5. “The process of communication implies the existence of a
sender, a receiver, a message and a motivating climate for it.” In the light of
the statement, explain the communication process with suitable example. How can
you make the communication effective? 15+5
6. Explain three levels of conflict that are there in
organisational life with relevant examples. 20
7. Discuss the concept of organisational development stating its
objectives. 10+10
8. Write short notes on any two of the following: 10+10
(a) Cross
cultural management
(b)
Sources of power
(c)
Maslow’s need hierarchy theory
(d) Theory
of attribution
***
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